Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period).

In addition to cookies, we may use similar technologies such as localStorage, sessionStorage, and web beacons (also called tracking pixels). This policy refers to all these technologies collectively as "cookies."

2. Types of Cookies We Use

We use the following categories of cookies on the VettifyNG platform:

2.1 Essential Cookies (Strictly Necessary)

These cookies are essential for the platform to function and cannot be disabled. They are usually set in response to actions you take such as logging in, setting privacy preferences, or filling out forms. Without these cookies, core platform features like secure login, case submission, and payment processing would not work.

Cookie Name	Purpose	Duration
vfy_session	Maintains your login session and authentication state	Session
vfy_csrf	Cross-Site Request Forgery protection token for security	Session
vfy_lang	Stores your language preference (EN/BN)	1 year
vfy_cookie_consent	Records your cookie consent preferences	1 year

2.2 Analytics & Performance Cookies

These cookies help us understand how users interact with our platform by collecting and reporting information anonymously. They help us improve performance, fix bugs, and enhance the user experience. These cookies are only set with your consent.

Cookie Name	Purpose	Duration
vfy_ga	Anonymous usage analytics — page views, feature usage, session duration	2 years
vfy_uid	Anonymous unique user identifier for analytics	2 years

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences, form auto-fill settings, and notification preferences. They may be set by us or by third-party providers whose services we have added to our pages.

Cookie Name	Purpose	Duration
vfy_theme	Remembers your display preferences (light/dark mode)	1 year
vfy_notify	Stores your notification preferences	1 year

3. Third-Party Cookies

Some cookies on our platform are set by trusted third-party services that we use to operate and improve the VettifyNG platform:

Third Party	Purpose	Cookie Examples
Payment Processors (bKash, VISA/Mastercard)	Secure payment processing, fraud detection, and transaction verification	bkash_session, _visa_sid
Google Fonts	Font delivery and optimization for platform display	GFonts
Cloud Hosting & CDN	Load balancing, security (DDoS protection), and content delivery optimization	__cfduid, _cf_bm

These third-party services have their own privacy and cookie policies. We recommend reviewing their policies for detailed information about how they handle your data. We do not control third-party cookies and are not responsible for their use.

4. How to Manage Cookies

You have control over cookies and can manage your preferences in several ways:

4.1 Cookie Consent Banner

When you first visit the VettifyNG platform, a cookie consent banner appears allowing you to accept or reject non-essential cookies. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of any page.

4.2 Browser Settings

Most web browsers allow you to control cookies through their settings. Here are instructions for common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
• Opera: Settings → Privacy & Security → Cookies

You can also set your browser to block all cookies or to alert you when cookies are being sent. However, blocking essential cookies may prevent the VettifyNG platform from functioning properly, including login, case submission, and payment processing.

4.3 Clearing Existing Cookies

You can delete cookies already stored on your device through your browser's settings. This will remove preferences and may require you to log in again. Refer to your browser's help documentation for specific instructions.

5. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature. Currently, there is no universally accepted standard for how websites should respond to DNT signals. VettifyNG does not currently respond to browser DNT signals. However, you can manage your cookie preferences through our cookie consent banner.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies, technology, or legal requirements. We will notify you of material changes by updating the "Last updated" date at the top of this page and, where appropriate, through a notification on the platform.

7. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact:

Email: privacy@vettifyng.com
Phone: +880-XXX-XXXX